If you’re looking for additional coverage beyond what your carrier can offer, it’s time to dive into the world of parcel insurance providers. Streamlining your e-commerce logistics is vital, and having your insurance integrated into your shipping platform will make things easier.
With Sendcloud Shipping Protection, you can seamlessly connect your logistics management with your parcel insurance, providing a simple, centralized solution in a single tool.
How does Sendcloud Shipping Protection work?
Sendcloud Shipping Protection covers mobile database your shipments for all of the following, up to a maximum of €5k, based on the order value (the total sale price and shipping costs):
- If your shipment is damaged during transport, including by water.
- If your shipment is lost during transport.
- If your shipment is stolen, including package theft (piracy).
- Return costs are covered
- Reshipping costs are covered.
Unlike most carrier coverage, Sendcloud Shipping Protection covers the full retail price of the item, not just the base rate. You’ll also receive compensation for returns and reshipping.
As a Sendcloud user, you can easily enable Sendcloud Shipping Protection in your account, which will ensure that all your shipments are protected against damage, loss, and theft.
Sendcloud Shipping Protection vs Carrier Insurance
With traditional carrier insurance, claims repeat customers are processing and payments can be slow and require significant time and resources.
Sendcloud Shipping Protection aims to eliminate these hassles and create a fast, seamless process to easily claim lost, damaged, or stolen packages. This frees up your customer service team to focus on what matters most.
Here’s how:
- Coverage up to €5,000 : This includes the full retail price, as well as return and reshipping costs. Many carriers often only cover the cost of acquiring, purchasing, or manufacturing the item.
Hard-to-cover goods, such as jewelry and electronics, are covered :
- Many carriers have a long list of items, such as jewelry and electronics.
- One-day claims : Traditional fax lead carrier insurance takes an average of 20 days to complete an investigation. Sendcloud Shipping Protection takes an average of just one day. We receive all the information needed to process your claim at the time of ordering. If there’s a problem with your package, simply fill out a quick form. Once approved, payment is made instantly to any bank account worldwide.
- No minimum wait time : With Sendcloud Shipping Protection, there is no minimum wait time. Instead of waiting for carrier investigations to complete, the investigation is conducted internally and, supported by AI, quickly determines that the shipment has gone missing.