Issues with digital transformation in the insurance industry
There are many cases of successful digital transformation in the insurance industry, both in Japan and overseas. However! there are some telegram data issues that need to! be addressed in order to actually implement digital transformation.
Resistance to change from existing legacy systems
Digital! transformation in the insurance industry must be promoted while taking into consideration internal resistance. From the perspective of those on the front lines who are accustomed to using existing business systems, there is resistance to the major changes brought about by digital transformation that will change workflows. The problem is that people are often negative about emails that are automatically sent at different point new ways of doing things and are unable to get support.
When it comes to digital transformation, there is a tendency to think about making big changes such as switching from legacy systems to taiwan lists the latest systems. However, it is natural that resistance will arise when digitalization suddenly progresses in a workplace where analogue work is the norm. It is important to take measures to systematically create a culture that promotes digitalization.