How to make a quality gap diagram
It is not enough to simply identify a company’s quality gaps. It is necessary to create a GAPS diagram so […]
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Marketing Basics
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How to deal with WhatsApp with many messages in the company
WhatsApp is a great communication channel that is being us by companies in their marketing strategies. This application has millions
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The names and specify whether the lead is in the attraction
Organize the contact details of customers who interact with your company to spe up message responses. Without organization, it will
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The platform prevents agents from having to provide
These virtual assistants are agile! perform repetitive procures! send invoices! answer recurring questions and provide information about services or products.
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Check out 7 practical tips on how to work via WhatsApp
WhatsApp is great for catching up with friends, but that’s not all it’s for: companies can also use WhatsApp to
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The attendant will have a more precise idea of the language
With this information available, to be us and how to approach that consumer. Have you set up opening hours? Make
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It is crucial to keep in mind that the main functionality
Always remember that WhatsApp is a tool us by people to get in touch with colleagues, friends and family. Therefore,
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Who is the person on the other end of the line
For this reason, it is ideal for professionals to be able to think quickly when fac with a variety of
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The issues that were pending during
Finally! payment methods! shipping methods and other aspects involv in closing the call must be establish. Be sure to send
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How to implement Lean Six Sigma
See how to apply the DMAIC mnemonic in IT: define: it is necessary to define exactly the functions that the
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What is it and what are the benefits of the strategy
To succe in the services market and achieve stability in your niche, it is necessary, in addition to having good
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What are the benefits of implementing Service strategy
Check out the main benefits of implementing Customer Service right now. Competitiveness The first benefit we can mention relat to