CSAT is the percentage of positive reviews

We aggregated the data and presented it in the form of graphs and key indicators. This allowed managers to analyze student satisfaction and make management decisions. The main division of data is by age group.

 

Definitions of indicators: 

 

 

Avg. mood level is the average asia mobile number list indicator among all the ratings left.

Response Rate is the percentage of students who completed the survey relative to all students.

Configured BI Analytics for the client’s business processes

It was important for the client to track the time it took for a deal to pass through each stage of the sales funnel! etc.

 

A number of problems that the client encountered:

 

Bitrix24 does not save the history how to stop bec attacks? of deal stages when moving between funnels! which complicates analytics.

Bitrix24 standard reports were not flexible enough.

Data analysis took too much time.

Lack of transparency at transaction buy lead stages resulted in both customer losses and financial losses.

To address these issues! we developed a data storage mechanism that allows tracking the entire transaction path! not just its final status.

 

 

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