Even if digital transformation is accepted within a company, there is a risk of resistance from the outside. In the insurance industry, the main customers may be an age group that prefers analog over digital. Younger generations are accustomed to digital technology, but older generations are not necessarily adept at using online services. Not only are customer preferences diversifying specific database by industry but so is their familiarity with technology, so a flexible response is required.
It is also essential to work on improving the interfaces of digital services to make them easier to use.
Select and implement a system that suits your company
When implementing digital transformation in the insurance industry, it is important to be aware of solving problems and creating new business. When what is business email compromise it comes to digital transformation to solve problems, each company has different issues, so the solutions they should adopt are also different. Unless you select and implement systems and tools that suit your company, you will not see results.
When you hear that a competitor has introduced a system and increased profits, it is foolish to think that you should introduce the same system. Doing the same thing will not make you more competitive with your competitors. DX will be successful if you taiwan lists select and introduce a system that enhances your company’s strengths and compensates for its weaknesses. However, there is also the problem that it is difficult to select because there are a wide variety of systems to consider.
In digital transformation, it is important
Even! if you are able to introduce a new system and begin digital transformation! it is not guaranteed that you will! see the expected results. It is necessary to continue making improvements.